Our Inbound Customer Service Representatives are attentive, detail-oriented, computer literate, great communicators, and self-starters with a friendly, professional attitude. If this sounds like you, we would love to see you join our team here at Alpine Home Medical. This position will involve learning the equipment and supplies sold by Alpine Home Medical, taking inbound phone calls, verifying insurance on all orders, obtaining appropriate authorizations, reviewing patient financial responsibility, Detailed Written Orders (DWO) and Certificate of Medical Necessity (CMN), and adding/changing physician records as needed, among other duties.
This role will operate in a professional office environment, and will routinely use company computers, phones, and headsets. No previous healthcare or medical experience required!
We want are our customers to receive the best care possible, and our CSRs are a key position in our company in doing so.
We are currently hiring for 10:30 – 6:30 PM M-F and 11-7 PM M-F.
Our Inbound Customer Service Representatives are attentive, detail-oriented, computer literate, great communicators, and self-starters with a friendly, professional attitude. If this sounds like you, we would love to see you join our team here at Alpine Home Medical. This position will involve learning the equipment and supplies sold by Alpine Home Medical, taking inbound phone calls, verifying insurance on all orders, obtaining appropriate authorizations, reviewing patient financial responsibility, Detailed Written Orders (DWO) and Certificate of Medical Necessity (CMN), and adding/changing physician records as needed, among other duties.
This role will operate in a professional office environment, and will routinely use company computers, phones, and headsets. No previous healthcare or medical experience required!
We want are our customers to receive the best care possible, and our CSRs are a key position in our company in doing so.
We are currently hiring for 10:30 – 6:30 PM M-F and 11-7 PM M-F.